Faqs

RESOURCES

Explore a list of commonly asked questions. Can’t find the answer to your question? Contact us at 1-800-553-3353, +1-847-742-3532 or via email
at [email protected]

Extractor Corporation has an extensive dealer network to get our product to you quickly and easily. Click here to find a distributor closest to you.

The SUITMATE unit requires a hard-wired electrical connection and a drainage set-up. Please visit our Resources page for additional technical information, detailed installation instructions and an installation video.

The SUITMATE unit’s drain opening is on the underside of the unit. Each unit ships with a short drain hose connected to that opening which can either be routed to your facility’s waste line via a standard P-Trap connection or routed down to a floor drain.

No, the SUITMATE unit is designed for one swimsuit at a time. Placing other items in the basket may result in damage to the SUITMATE unit.

No, the SUITMATE unit is designed for one swimsuit at a time. Placing multiple items in the basket may result in damage to the SUITMATE unit.

No, the SUITMATE unit is made for one swimsuit only. The basket size maximizes water extraction.

Yes! The SUITMATE® Select Program from Extractor Corporation, allows you to customize the case of your SUITMATE unit with the color, logo, pattern, or design of your choosing.

At full speed, the basket inside of the SUITMATE unit is spinning at 3,450 revolutions per minute.

Every SUITMATE unit comes with a one-year warranty minimum inside the United States. For outside the United States, please contact Extractor Corporation or your local distributor.

The SUITMATE unit is made of 304-grade stainless steel and durable plastic.

Start by going through the Troubleshooting Guide to see if you can identify and resolve your problem. If you need further assistance, please contact us, we’re always here to help.

We do not have a field service team, but we sell a full line of SUITMATE parts and we also offer an Exchange Program.

For more information about the SUITMATE® Swimsuit Water Extractor, take a look at our resources.

FAQs

1. I love the SUITMATE unit! Where can I buy one?

2. How do I install the SUITMATE unit?

3. Where does the water go?

4. Can I put other items in the SUITMATE unit like towels, clothes or swim caps?

5. Can I put more than one bathing suit in the basket?

6. Does the SUITMATE unit come in any other sizes?

7. Does it come in other colors?

8. How fast does the SUITMATE unit spin?

9. Does this product come with a warranty?

10. What is the SUITMATE unit made out of?

11. I’m having a problem with my SUITMATE unit. What should I do?

12. Does Extractor Corporation have a service team to come fix my SUITMATE unit?

For more information about the SUITMATE^® Swimsuit Water Extractor, take a look at our resources.